Reading Time: 4 minutesSome Medicare requirements have been in place for years. Take the Medicare Part B requirement to bill for waste when the entire vial of a single-dose or single-use container of a drug is not utilized in its entirety. While the Centers for Medicare & Medicaid Services (CMS) rolled out this regulation in 2017, it was […]
Reading Time: 4 minutesWe sat down with the highly experienced Rob Payne to discuss a workplace phenomena that has a lot of people talking – and concerned. Q: How would you define “quiet quitting?” A: The term “quiet quitting” has been going viral on social media since the pandemic. Basically, it’s all about employees that do the minimum […]
Reading Time: 4 minutesLet’s face it: healthcare — and particularly post-acute providers — have traditionally been late to the party when it comes to the right tools and technology to make things easier, and billing is no different. All of the surrounding industries, for example, have adopted the simple step of keeping a card on file, which virtually […]
Reading Time: 4 minutesA record crowd and great interest This year’s event saw a significant growth in attendance. Some 1,500 home and alternate site infusion professionals got together for four days of networking, education and expo. Overall, I’d say the amazing advancements in software technology (many by Brightree if you don’t mind the shameless plug) and the automated […]
Reading Time: 3 minutesYou’re not imagining how hard it is to recruit and retain your employees. According to the United States Chamber of Commerce, as of December 2024, even though more Americans are in the workforce now than before the Covid pandemic, the overall share of the population participating in the labor force has dropped. This decline has […]
Reading Time: 5 minutesIn the past, when someone said the term resupply, it’s safe to say that nearly everybody in the room pictured sleep therapy. It wasn’t until recently that the conversation started to shift as we began to see significant populations of patients requiring other therapy lines to manage new and often multiple conditions. In fact, according […]
Reading Time: 3 minutesBy John Mathis, Sr. Customer Success Manager, Brightree In the early years of Pharmacy software, there was no such thing as a Customer Success Manager (CSM). Sure, there may have been a level 2 support rep to troubleshoot with – but that was about it. In many cases, this designated support rep also commanded an […]
Reading Time: 3 minutesBy Justin Lewis, Senior Director, Brightree’s ReSupply LiveCall Service When you hear the word live call, you may just think of a basic, manual dialing program. But with the right live calling service, your resupply program can succeed — with increased orders and improved patient engagement in therapy — despite today’s ongoing labor shortage. If you’re […]
Reading Time: 4 minutesBy: Brian Lipp, Optimization Consultant, Brightree Professional Services It usually starts like this: you have a problem with your business, but you can’t necessarily put a finger on the pulse of what it is or even begin to quantify it or really know the next step to take to fix the problem. After all, you’re […]