Reading Time: 6 minutes By Jeanne Lugli, Sr. Director RCM Operations, Infusion and Pharmacy at Brightree Outsourcing vs. In-house: Which billing system is best for home infusion? High-cost drugs and slim margins have historically characterized the home infusion pharmacy industry. To maximize your potential profits, you need to have a highly trained, effective, and efficient billing and collections workflow […]

Reading Time: 4 minutes By Jeanette Eklund, Product Manager for Revenue Cycle Management, Brightree The Centers for Medicare & Medicaid Services (CMS) have recently proposed significant changes to the National Coverage Determination (NCD) for home oxygen use that, if implemented, will impact how HME businesses document patient medical need and track equipment. While we can assume that many factors […]

Reading Time: 5 minutes By Leah Tilley, Brightree Pharmacy Product Manager Patient intake is the most time-critical activity impacting the success of your pharmacy home infusion business, and too often the onboarding process can be complicated and labor-intensive for both your staff and patients. When workflows become jammed due to error or slow manual tasks, you risk endless intake […]

Reading Time: 4 minutes By Jerry Dennany, Chief Technology Officer at Brightree As an HME or pharmacy home infusion provider, your patients place their trust in you to get them the care they need to live a healthier life. At the same time, they entrust you with some of their most valuable property: their private financial and health data. […]

Reading Time: 5 minutes What is healthcare interoperability?
Interoperability in healthcare refers to the ability to communicate and exchange medical data across diverse systems and applications. This creates the opportunity for coordinated, holistic care founded on the seamless transfer of information.

Reading Time: 4 minutes Home healthcare providers in the HME/DME industry know that the key to improving patient outcomes is increasing positive patient engagement. When patients feel capable and confident managing their treatment using the tools you’ve provided, they are more likely to trust and remain loyal to your company. And, most importantly, they stay on the path to […]

Reading Time: 3 minutes Healthcare companies that boast quick payments, easy patient communication, and efficient billing systems all have one thing in common: excellent revenue cycle management (RCM). Optimizing your business’s RCM is the fastest way to reduce DSO, collect more of what you’re owed, and expand your patient base. By implementing practices like these, you’ll find solutions to […]

Reading Time: 2 minutes Let’s face it: the administrative burdens in healthcare aren’t getting any easier. Documentation demands continue to rise to meet compliance measures, payer rules are ever-changing, and denial rates for claims just keep going up. In fact, a report by Change Healthcare estimates that the average hospital has $5 million in payments at risk of being denied each […]

Reading Time: 3 minutes By Jim Dragatsis, President of Brightree ReSupply LiveCall Resupply patients are already experiencing a health crisis, but that criticality can skyrocket during a pandemic or natural disaster like the hurricanes and wildfires the country has been combatting for months. Critical patients need outreach more than ever. In fact, we’ve found in our live calling that […]