Reading Time: 4 minutes An HME patient, Helen, receives resupply equipment every month. Her HME provider hasn’t integrated digital applications or notifications into their delivery process. Helen knows her equipment is supposed to arrive on a certain day, but she’s not sure when, and so she waits at home knowing that she’ll need to sign for it. And waits. […]

Reading Time: 4 minutes by Paul O’Toole, Sr. Director of Strategic Initiatives, Brightree If your pharmacy participates in the 340B drug pricing program, manually managing your data and reporting could be costing you more than you think. Some pharmacies are lucky enough to have a 340B expert sitting on their team, but we know that many businesses rely on […]

Reading Time: 5 minutes by Mike Lorenz, Vice President of Brightree ReSupply As the effects of the global COVID-19 pandemic ebb and flow through the pandemic’s later stages, many sleep therapy HME businesses continue to encounter one stubborn challenge: shortages in the labor market. Hiring and retaining employees has become a dreaded task across industries over the past year. […]

Reading Time: 5 minutes By Jennifer Leon, Vice President of Brightree Patient Collections at Brightree As consumer trends have pushed businesses towards providing fast, easy transactions and communication, the healthcare industry is finally catching up. Efficiency and security are top of mind for consumer-facing companies when it comes to modernized billing processes, and providers looking to better meet patient […]

Reading Time: 6 minutes By Jeanne Lugli, Senior Director of RCM Operations for Pharmacy and Infusion at Brightree Outsourcing vs. In-house: Which billing system is best for home infusion? High-cost drugs and slim margins have historically characterized the home infusion pharmacy industry. To maximize your potential profits, you need to have a highly trained, effective, and efficient billing and […]

Reading Time: 4 minutes By Jeanette Eklund, Product Manager for Revenue Cycle Management, Brightree The Centers for Medicare & Medicaid Services (CMS) have recently proposed significant changes to the National Coverage Determination (NCD) for home oxygen use that, if implemented, will impact how HME businesses document patient medical need and track equipment. While we can assume that many factors […]

Reading Time: 5 minutes By Leah Tilley, Brightree Pharmacy Product Manager Patient intake is the most time-critical activity impacting the success of your pharmacy home infusion business, and too often the onboarding process can be complicated and labor-intensive for both your staff and patients. When workflows become jammed due to error or slow manual tasks, you risk endless intake […]

Reading Time: 4 minutes By Jerry Dennany, Chief Technology Officer at Brightree As an HME or pharmacy home infusion provider, your patients place their trust in you to get them the care they need to live a healthier life. At the same time, they entrust you with some of their most valuable property: their private financial and health data. […]

Reading Time: 5 minutes What is healthcare interoperability?
Interoperability in healthcare refers to the ability to communicate and exchange medical data across diverse systems and applications. This creates the opportunity for coordinated, holistic care founded on the seamless transfer of information.