Reading Time: 5 minutes In the past, when someone said the term resupply, it’s safe to say that nearly everybody in the room pictured sleep therapy. It wasn’t until recently that the conversation started to shift as we began to see significant populations of patients requiring other therapy lines to manage new and often multiple conditions. In fact, according […]

Reading Time: 3 minutes By Justin Lewis, Senior Director, Brightree’s ReSupply LiveCall Service When you hear the word live call, you may just think of a basic, manual dialing program. But with the right live calling service, your resupply program can succeed — with increased orders and improved patient engagement in therapy — despite today’s ongoing labor shortage. If you’re […]

Reading Time: 4 minutes By: Brian, Lipp, Optimization Consultant, Brightree Professional Services It usually starts like this: you have a problem with your business, but you can’t necessarily put a finger on the pulse of what it is or even begin to quantify it or really know the next step to take to fix the problem. After all, you’re […]

Reading Time: 3 minutes Few things are as important to HME businesses as an effective resupply program. And because it’s a time-intensive and sometimes haphazard process, few aspects of the business are as neglected. Fortunately, automation is changing that fast, offering HME providers the power to smooth over inconsistencies and remove roadblocks to get paid faster and more consistently. […]

Reading Time: 4 minutes An HME patient, Helen, receives resupply equipment every month. Her HME provider hasn’t integrated digital applications or notifications into their delivery process. Helen knows her equipment is supposed to arrive on a certain day, but she’s not sure when, and so she waits at home knowing that she’ll need to sign for it. And waits. […]

Reading Time: 5 minutes by Mike Lorenz, Vice President of Brightree ReSupply As the effects of the global COVID-19 pandemic ebb and flow through the pandemic’s later stages, many sleep therapy HME businesses continue to encounter one stubborn challenge: shortages in the labor market. Hiring and retaining employees has become a dreaded task across industries over the past year. […]

Reading Time: 3 minutes By Jim Dragatsis, President of Brightree ReSupply LiveCall Resupply patients are already experiencing a health crisis, but that criticality can skyrocket during a pandemic or natural disaster like the hurricanes and wildfires the country has been combatting for months. Critical patients need outreach more than ever. In fact, we’ve found in our live calling that […]

Reading Time: 2 minutes We all know it takes many steps to fill orders, and no two patients are the same. But with a cohesive resupply program that offers a wide range of outreach methods, you can experience gains in both patient outcomes and profitability. No matter what product line your resupply program is focused on, we’ve found that […]

Reading Time: 3 minutes Spring cleaning is a ritual most of us undertake for our homes, but what about in our professional lives? Whether you currently work in the office or from home, take steps to organize your workspaces. Your business will gain efficiencies and influence future growth. Follow these 7 tips: Review your business goals. Now is an […]