Reading Time: 5 minutes By Jennifer Leon, Vice President of Brightree Patient Collections at Brightree As consumer trends have pushed businesses towards providing fast, easy transactions and communication, the healthcare industry is finally catching up. Efficiency and security are top of mind for consumer-facing companies when it comes to modernized billing processes, and providers looking to better meet patient […]

Reading Time: 4 minutes By Jeanette Eklund, Product Manager for Revenue Cycle Management, Brightree The Centers for Medicare & Medicaid Services (CMS) have recently proposed significant changes to the National Coverage Determination (NCD) for home oxygen use that, if implemented, will impact how HME businesses document patient medical need and track equipment. While we can assume that many factors […]

Reading Time: 4 minutes By Jerry Dennany, Chief Technology Officer at Brightree As an HME or pharmacy home infusion provider, your patients place their trust in you to get them the care they need to live a healthier life. At the same time, they entrust you with some of their most valuable property: their private financial and health data. […]

Reading Time: 4 minutes Home healthcare providers in the HME/DME industry know that the key to improving patient outcomes is increasing positive patient engagement. When patients feel capable and confident managing their treatment using the tools you’ve provided, they are more likely to trust and remain loyal to your company. And, most importantly, they stay on the path to […]

Reading Time: 5 minutes Nearly the entire world has spent more than a third of 2020 dealing with the COVID-19 pandemic, and in the same way, HME providers have had to craft their strategies for handling the public health emergency, and the vendors they work with have tried to help facilitate the process. One such vendor is HME and […]

Reading Time: 3 minutes Spring cleaning is a ritual most of us undertake for our homes, but what about in our professional lives? Whether you currently work in the office or from home, take steps to organize your workspaces. Your business will gain efficiencies and influence future growth. Follow these 7 tips: Review your business goals. Now is an […]

Reading Time: 2 minutes Automation isn’t just for efficiency – it also provides you with the best defense against audits, which is increasingly important as HMEs face both pre- and post-payment audits.