Reading Time: 4 minutes An effective live call program can deliver insights into your patients that otherwise might not be available. But setting up a program is a big commitment. Find out how Brightree can help you reap the benefits of a robust live call program that can keep your business healthy.

Reading Time: 4 minutes When you give your customers time to articulate their experiences and challenges more fully, it helps them feel heard and understood, rather than pressured. And this in turn helps foster better relationships, which are crucial for keeping your business healthy and growing.

Reading Time: 2 minutes From CMS updates to pharmacy implementation outcomes, read the blogs that you and your peers found the most interesting over the past year.

Reading Time: 2 minutes See what your peers have been reading about! Here are the five most-read blogs from this year.

Reading Time: 4 minutes We know what it’s like to be in your shoes because our employees have worked in every role within your HME care settings. Take Jeff Thomas. He’s a senior customer success manager at Brightree after working in the homecare industry for 30 years. He walked your path as a former respiratory therapist and knows the […]

Reading Time: 4 minutes No matter your role in HME and pharmacy, each of our Summit sessions was designed to help you succeed. From peer best practice sharing to training for new and seasoned users of Brightree, Summit offered usable knowledge for everyone.

Reading Time: 4 minutes We sat down with the highly experienced Rob Payne to discuss a workplace phenomena that has a lot of people talking – and concerned. Q: How would you define “quiet quitting?” A:  The term “quiet quitting” has been going viral on social media since the pandemic. Basically, it’s all about employees that do the minimum […]

Reading Time: 4 minutes Let’s face it: healthcare — and particularly post-acute providers — have traditionally been late to the party when it comes to the right tools and technology to make things easier, and billing is no different. All of the surrounding industries, for example, have adopted the simple step of keeping a card on file, which virtually […]

Reading Time: 3 minutes We all know the positives of remote work: avoiding long commutes, spending more quality time with family and being a productive employee. But there have also been negatives. According to the Harvard Business Review, remote workers are also experiencing loneliness and burnout. In fact, half of all employees today struggle to set healthy boundaries when […]