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When you’re implementing new technology, you may face several challenges. But following some basic change management processes can smooth out the journey while keeping your staff informed and ensuring your patients receive the care they need.

Reading Time: < 1 minuteFrom the need for more interoperability to best practices for collecting patient payments, our Brightree blog covered key industry topics in 2024. Here’s a recap of the most-read articles from our staff experts.

Reading Time: 3 minutesTechnology is a non-negotiable for providers to thrive. As new tools evolve, more and more intelligence will be introduced for maximum workflow automation. Take advantage of the innovations your software provider launches to optimize your workflows and partner with technology companies that are committed to true innovation and transformation.

Reading Time: 3 minutesGathering with industry peers always sheds light on the needs and challenges you face every day. At this year’s NHIA conference, we heard about continuing need for streamlined workflows and enhanced collaboration, all to help grapple with ongoing staff shortages.

Reading Time: 3 minutesAfter decades working for a home infusion agency as a general manager and as a support team leader, John Mathis understands the unique challenges your agency faces every day, as well as the importance of building relationships to run a successful business. Find out how he uses that in-depth experience in his role as a customer success manager for Brightree.

Reading Time: < 1 minuteFrom CMS updates to pharmacy implementation outcomes, read the blogs that you and your peers found the most interesting over the past year.

Reading Time: 4 minutesCompared to Medicare’s lax guidelines of the past few years, audits are becoming more strict and more numerous. Here’s what you should know about where the audit process has been, and what to expect now.

Reading Time: 4 minutesFrom pharmacists, nurses and techs to analysts, coders and billers – experts at Brightree have been in your shoes, working in the many roles within your pharmacy and home infusion care settings. Jeston Whitsell, our PharmD Senior Implementation Consultant, is one of them.

Reading Time: 4 minutesNo matter your role in HME and pharmacy, each of our Summit sessions was designed to help you succeed. From peer best practice sharing to training for new and seasoned users of Brightree, Summit offered usable knowledge for everyone.