Reading Time: 3 minutes By John Mathis, Sr. Customer Success Manager, Brightree In the early years of Pharmacy software, there was no such thing as a Customer Success Manager (CSM). Sure, there may have been a level 2 support rep to troubleshoot with – but that was about it. In many cases, this designated support rep also commanded an […]

Reading Time: 4 minutes By: Brian, Lipp, Optimization Consultant, Brightree Professional Services It usually starts like this: you have a problem with your business, but you can’t necessarily put a finger on the pulse of what it is or even begin to quantify it or really know the next step to take to fix the problem. After all, you’re […]

Reading Time: 3 minutes They say baseball managers who played the game themselves make better managers. It makes sense. They know the insights and intricacies of the game because they played it. And carrying this volume of intimate knowledge forward informs their players and helps them become more successful from day one. The same principle applies when you partner […]

Reading Time: 3 minutes As more and more patients need care delivered in the home-based setting, home infusion pharmacy has become one of the hottest new care trends. And for good reason. Quality of care and patient quality of life go up and readmission rates go down when patients are in the home with their pharmacist, nurses and other […]

Reading Time: 5 minutes By Jennifer Keiser, Sr. Director, Pharmacy Product Management, Brightree Ask any top-performing pharmacy about their keys to financial success and you’ll hear mentions of these strategies: grow your revenue, increase your efficiency, and decrease your operating expenses. If your post-acute care pharmacy isn’t there yet, here are four ways to help you become more profitable. […]

Reading Time: 4 minutes by Christopher Lieu Clinical Product Manager, Brightree As our healthcare payment system shifts from volume to value, utilizing care approaches that improve outcomes while lowering costs are essential. This is why home infusion is becoming more and more popular with patients. A recent study by the National Home Infusion Association (NHIA) found that in 2019 […]

Reading Time: 4 minutes by Paul O’Toole, Sr. Director of Strategic Initiatives, Brightree If your pharmacy participates in the 340B drug pricing program, manually managing your data and reporting could be costing you more than you think. Some pharmacies are lucky enough to have a 340B expert sitting on their team, but we know that many businesses rely on […]

Reading Time: 6 minutes By Jeanne Lugli, Senior Director of RCM Operations for Pharmacy and Infusion at Brightree Outsourcing vs. In-house: Which billing system is best for home infusion? High-cost drugs and slim margins have historically characterized the home infusion pharmacy industry. To maximize your potential profits, you need to have a highly trained, effective, and efficient billing and […]

Reading Time: 5 minutes By Leah Tilley, Brightree Pharmacy Product Manager Patient intake is the most time-critical activity impacting the success of your pharmacy home infusion business, and too often the onboarding process can be complicated and labor-intensive for both your staff and patients. When workflows become jammed due to error or slow manual tasks, you risk endless intake […]