Reading Time: 3 minutes A common refrain we’ve been hearing in the marketplace from providers is this: “We’re so overwhelmed with the day-to-day of running our business that we don’t have time to spend developing our referral sources and really building that line of revenue.” And there are a couple of factors contributing to the challenges HMEs and pharmacies […]

Reading Time: 4 minutes When you think about any business model, getting paid is a crucial piece, not an afterthought. Unfortunately, the healthcare industry hasn’t always been on the forefront of a workflow that worked for ensuring prompt payment. Think about it. For years, patients came into an office, received treatment, and left without being asked to make a […]

Reading Time: 5 minutes During the past two years, HME providers have experienced a drastic change in the labor market. To start, there was a mad scramble for organizations to figure out how to operate on a daily basis as their billers and entire staff were moving to a model of working from home. There was also a shuffle […]

Reading Time: 5 minutes We live in a world where things are instantaneous and paperless – and where medical practices are no longer willing to give away product or services for free. This fact is becoming more true every day in patient collections. That’s why one effective way to improve private pay collections is to keep a card on […]

Reading Time: 5 minutes By Jennifer Leon, Vice President of Brightree Patient Collections at Brightree As consumer trends have pushed businesses towards providing fast, easy transactions and communication, the healthcare industry is finally catching up. Efficiency and security are top of mind for consumer-facing companies when it comes to modernized billing processes, and providers looking to better meet patient […]

Reading Time: 4 minutes Healthcare companies that boast quick payments, easy patient communication, and efficient billing systems all have one thing in common: excellent revenue cycle management (RCM). Optimizing your business’s RCM is the fastest way to reduce DSO, collect more of what you’re owed, and expand your patient base. By implementing practices like these, you’ll find solutions to […]

Reading Time: 2 minutes Let’s face it: the administrative burdens in healthcare aren’t getting any easier. Documentation demands continue to rise to meet compliance measures, payer rules are ever-changing, and denial rates for claims just keep going up. In fact, a report by Change Healthcare estimates that the average hospital has $5 million in payments at risk of being denied each […]

Reading Time: 2 minutes Automation isn’t just for efficiency – it also provides you with the best defense against audits, which is increasingly important as HMEs face both pre- and post-payment audits.

Reading Time: 2 minutes Faced with more audits? Most HMEs are. Without a sound strategy for maintaining accurate and retrievable documentation, an audit request can disrupt operations and put your organization at financial risk. When an audit strikes, the best approach is a quick response with proof that all documentation complies with requirements. How do you achieve this? Follow […]