Reading Time: 4 minutesThere are several aspects you should consider when evaluating the quality of a contact center. This blog covers the basics to help you make better decisions about the right program to support your business.

Reading Time: 2 minutesSee what your peers have been reading about! Here are the five most-read blogs from this year.

Reading Time: 4 minutesThis is the second part of our two-part blog on marketing best practices to promote your HME business. Missed the first part? Read it here. Once you’ve established your goals and identified your audiences – even those imaginary ones from buyer personas – you can keep building relationships with your patients and referrers with these […]

Reading Time: 2 minutesBrightree customers are making a huge difference in their patients’ lives, and we’re excited to continue to support you as America’s most trusted HME software provider.

Reading Time: 4 minutesAn HME patient, Helen, receives resupply equipment every month. Her HME provider hasn’t integrated digital applications or notifications into their delivery process. Helen knows her equipment is supposed to arrive on a certain day, but she’s not sure when, and so she waits at home knowing that she’ll need to sign for it. And waits. […]

Reading Time: 3 minutesAccreditation audits are unavoidable in healthcare, but HME owners don’t have to fear them. In fact, with the right solution and processes in place, you’ll no longer have to sweat whether you have the compliance you need to maintain accreditation. Read excerpts from the interview with Brightree expert Aimee Swope, originally reported in HomeCare Magazine, […]

Reading Time: 2 minutesPrior to the pandemic, paper was already considered a roadblock to efficiency for providers. Now it’s considered a source of disease transmission. Retail offices are shuttered with back-office staff who usually print, scan and confirm all documentations working from home, and your drivers and patients don’t want to handle any type of documentation anyway. How […]

Reading Time: 5 minutesNearly the entire world has spent more than a third of 2020 dealing with the COVID-19 pandemic, and in the same way, HME providers have had to craft their strategies for handling the public health emergency, and the vendors they work with have tried to help facilitate the process. One such vendor is HME and […]

Reading Time: 2 minutesLet’s say you already understand the benefits of a mobile logistics solution. You’re ready to usher your company into a modern and efficient way to do business. But what about your team members? Will your employees share your enthusiasm? Change isn’t easy, but once your team is on board and gets into the rhythm of using […]