Reading Time: 3 minutes After decades working for a home infusion agency as a general manager and as a support team leader, John Mathis understands the unique challenges your agency faces every day, as well as the importance of building relationships to run a successful business. Find out how he uses that in-depth experience in his role as a customer success manager for Brightree.

Reading Time: < 1 minute From CMS updates to pharmacy implementation outcomes, read the blogs that you and your peers found the most interesting over the past year.

Reading Time: 2 minutes See what your peers have been reading about! Here are the five most-read blogs from this year.

Reading Time: 4 minutes Compared to Medicare’s lax guidelines of the past few years, audits are becoming more strict and more numerous. Here’s what you should know about where the audit process has been, and what to expect now.

Reading Time: 4 minutes We know what it’s like to be in your shoes because our employees have worked in every role within your HME care settings. Take Jeff Thomas. He’s a senior customer success manager at Brightree after working in the homecare industry for 30 years. He walked your path as a former respiratory therapist and knows the […]

Reading Time: 3 minutes Moving to zero-touch resupply will positively impact three vital areas: Order Generation, Insurance Verification and Documentation Review.

Reading Time: < 1 minute From executives, analysts and coders to delivery drivers, case managers and billers – we’ve been in your shoes, working in each and every role within your care settings. Take our VP of ReSupply, Mike Lorenz.

Reading Time: 2 minutes Ever since the pandemic, we’ve seen a flurry of activity around changing payer guidelines intended to give home-based patients a better quality of life. Humana is the latest payer to do this — announcing a preferred provider network for their Medicare Advantage plan members to receive respiratory supplies, mobility aids, wheelchairs and standard powered mobility, […]

Reading Time: 4 minutes From pharmacists, nurses and techs to analysts, coders and billers – experts at Brightree have been in your shoes, working in the many roles within your pharmacy and home infusion care settings. Jeston Whitsell, our PharmD Senior Implementation Consultant, is one of them.