Reading Time: 6 minutes Research we conducted last year shows that 99% of referring providers in acute and ambulatory hospital settings, as well as physician offices, prefer to work with post-acute partners with whom they can interoperate effectively.

Reading Time: 4 minutes When you give your customers time to articulate their experiences and challenges more fully, it helps them feel heard and understood, rather than pressured. And this in turn helps foster better relationships, which are crucial for keeping your business healthy and growing.

Reading Time: 3 minutes After decades working for a home infusion agency as a general manager and as a support team leader, John Mathis understands the unique challenges your agency faces every day, as well as the importance of building relationships to run a successful business. Find out how he uses that in-depth experience in his role as a customer success manager for Brightree.

Reading Time: 2 minutes From CMS updates to pharmacy implementation outcomes, read the blogs that you and your peers found the most interesting over the past year.

Reading Time: 2 minutes See what your peers have been reading about! Here are the five most-read blogs from this year.

Reading Time: 4 minutes Compared to Medicare’s lax guidelines of the past few years, audits are becoming more strict and more numerous. Here’s what you should know about where the audit process has been, and what to expect now.

Reading Time: 4 minutes We know what it’s like to be in your shoes because our employees have worked in every role within your HME care settings. Take Jeff Thomas. He’s a senior customer success manager at Brightree after working in the homecare industry for 30 years. He walked your path as a former respiratory therapist and knows the […]

Reading Time: 3 minutes Moving to zero-touch resupply will positively impact three vital areas: Order Generation, Insurance Verification and Documentation Review.

Reading Time: < 1 minute From executives, analysts and coders to delivery drivers, case managers and billers – we’ve been in your shoes, working in each and every role within your care settings. Take our VP of ReSupply, Mike Lorenz.