Reading Time: 4 minutes Let’s face it: healthcare — and particularly post-acute providers — have traditionally been late to the party when it comes to the right tools and technology to make things easier, and billing is no different. All of the surrounding industries, for example, have adopted the simple step of keeping a card on file, which virtually […]

Reading Time: 4 minutes Put our real-world experience to work for you From pharmacists, nurses and techs to analysts, coders and billers – experts at Brightree have been in your shoes, working in the many roles within your pharmacy and home infusion care settings. Take our Clinical Product Manager, Christopher Lieu. He completed a pharmacy residency in home infusion […]

Reading Time: 4 minutes Brightree’s Chris Lieu recently attended the NHIA’s annual conference. Here are his key take-aways. A record crowd and great interest This year’s event saw a significant growth in attendance. Some 1,500 home and alternate site infusion professionals got together for four days of networking, education and expo. Overall, I’d say the amazing advancements in software […]

Reading Time: 3 minutes We all know the positives of remote work: avoiding long commutes, spending more quality time with family and being a productive employee. But there have also been negatives. According to the Harvard Business Review, remote workers are also experiencing loneliness and burnout. In fact, half of all employees today struggle to set healthy boundaries when […]

Reading Time: 3 minutes If you haven’t felt it, you’ve certainly heard about it. According to the American Trucking Association (ATA), the number of unfilled jobs for drivers in the U.S. is around the 78,000 mark. With an aging work force and freight demand both on the rise, the shortage of drivers is expected to grow – and grow. […]

Reading Time: 5 minutes In the past, when someone said the term resupply, it’s safe to say that nearly everybody in the room pictured sleep therapy. It wasn’t until recently that the conversation started to shift as we began to see significant populations of patients requiring other therapy lines to manage new and often multiple conditions. In fact, according […]

Reading Time: 3 minutes A common refrain we’ve been hearing in the marketplace from providers is this: “We’re so overwhelmed with the day-to-day of running our business that we don’t have time to spend developing our referral sources and really building that line of revenue.” And there are a couple of factors contributing to the challenges HMEs and pharmacies […]

Reading Time: 3 minutes By John Mathis, Sr. Customer Success Manager, Brightree In the early years of Pharmacy software, there was no such thing as a Customer Success Manager (CSM). Sure, there may have been a level 2 support rep to troubleshoot with – but that was about it. In many cases, this designated support rep also commanded an […]

Reading Time: 3 minutes By Justin Lewis, Senior Director, Brightree’s ReSupply LiveCall Service When you hear the word live call, you may just think of a basic, manual dialing program. But with the right live calling service, your resupply program can succeed — with increased orders and improved patient engagement in therapy — despite today’s ongoing labor shortage. If you’re […]