Reading Time: 5 minutes During the past two years, HME providers have experienced a drastic change in the labor market. To start, there was a mad scramble for organizations to figure out how to operate on a daily basis as their billers and entire staff were moving to a model of working from home. There was also a shuffle […]

Reading Time: 5 minutes Why the digital patient experience matters for HME providers Once almost an afterthought, the digital patient experience has now become a priority in healthcare. The need to meet patient demand is big part of this. But it’s also a result of more care providers realizing that a superior digital experience can also improve patient engagement, […]

Reading Time: 3 minutes Few things are as important to HME businesses as an effective resupply program. And because it’s a time-intensive and sometimes haphazard process, few aspects of the business are as neglected. Fortunately, automation is changing that fast, offering HME providers the power to smooth over inconsistencies and remove roadblocks to get paid faster and more consistently. […]

Reading Time: 4 minutes HR expert explains what signs to look for and why it’s so important to find a remedy By Rachel Hoover, Brightree’s Senior Talent Acquisition Partner The numbers say it all: 75% of workers indicate that they’ve experienced burnout – defined by the World Health Organization (WHO) as a syndrome stemming from chronic workplace stress that […]

Reading Time: 5 minutes By Jennifer Keiser, Sr. Director, Pharmacy Product Management, Brightree Ask any top-performing pharmacy about their keys to financial success and you’ll hear mentions of these strategies: grow your revenue, increase your efficiency, and decrease your operating expenses. If your post-acute care pharmacy isn’t there yet, here are four ways to help you become more profitable. […]

Reading Time: 4 minutes How a connected care system helps you build stronger, smoother relationships with patients, providers, and referrers. The modern patient, provider, and referrer experience with your HME depends on your ability to communicate and exchange information efficiently and accurately. HMEs looking for opportunities to grow as a business, serve more patients, and meet new revenue goals […]

Reading Time: 4 minutes This is the second part of our two-part blog on marketing best practices to promote your HME business. Missed the first part? Read it here. Once you’ve established your goals and identified your audiences – even those imaginary ones from buyer personas – you can keep building relationships with your patients and referrers with these […]

Reading Time: 3 minutes Every business leader faces a similar dilemma: How do I tell people about my business and share what makes us better than the competition with my audience? The answer is excellent marketing campaigns – but where to start? One option is to hire an outside advertising firm to build your brand for you, but this […]

Reading Time: 4 minutes by Christopher Lieu Clinical Product Manager, Brightree As our healthcare payment system shifts from volume to value, utilizing care approaches that improve outcomes while lowering costs are essential. This is why home infusion is becoming more and more popular with patients. A recent study by the National Home Infusion Association (NHIA) found that in 2019 […]