Reading Time: 3 minutesIf you manage a home care business, you’re likely no stranger to the industry-wide shift towards facilitating a digital experience for your patients and referral sources. As Nupura Kolwalkar, Brightree Chief Product Officer, explains in this blog, modern patients not only prefer but expect to have the same online customer service experience with their medical […]

Reading Time: 4 minutesThis is the second part of our two-part blog on new business trends for HMEs in 2022 and beyond. Missed the first part? Read it here. There are a variety of market forces at work – competitive threats from non-traditional consumer savvy market disrupters, the changing expectations of the patient, and the focus on coordination […]

Reading Time: 4 minutesThe COVID-19 pandemic has forced dramatic changes in healthcare delivery in the US. It has exposed the human and financial costs of the nation’s health inequity. And it has accelerated change — forcing us to shift to virtual health and more care delivery in the home. Yet the infrastructure and forces required to sustain this […]

Reading Time: 4 minutesOver the last two years COVID and chip shortages combined to create a double whammy for our industry. HMEs were forced to adopt new technologies and collaborate with their workforce virtually overnight. What became clear from all of these events piling on was that Digital Transformation is the only way to leverage your data and […]

Reading Time: 2 minutesBrightree customers are making a huge difference in their patients’ lives, and we’re excited to continue to support you as America’s most trusted HME software provider.

Reading Time: 5 minutesWe live in a world where things are instantaneous and paperless – and where medical practices are no longer willing to give away product or services for free. This fact is becoming more true every day in patient collections. That’s why one effective way to improve private pay collections is to keep a card on […]

Reading Time: 4 minutesAn HME patient, Helen, receives resupply equipment every month. Her HME provider hasn’t integrated digital applications or notifications into their delivery process. Helen knows her equipment is supposed to arrive on a certain day, but she’s not sure when, and so she waits at home knowing that she’ll need to sign for it. And waits. […]

Reading Time: 4 minutesby Paul O’Toole, Sr. Director of Strategic Initiatives, Brightree If your pharmacy participates in the 340B drug pricing program, manually managing your data and reporting could be costing you more than you think. Some pharmacies are lucky enough to have a 340B expert sitting on their team, but we know that many businesses rely on […]

Reading Time: 5 minutesby Mike Lorenz, Vice President of Brightree ReSupply As the effects of the global COVID-19 pandemic ebb and flow through the pandemic’s later stages, many sleep therapy HME businesses continue to encounter one stubborn challenge: shortages in the labor market. Hiring and retaining employees has become a dreaded task across industries over the past year. […]