As vice president of customer satisfaction Liz is responsible for professional services which includes project management, consulting services, data conversion, training, extended services and customer support. She has more than twenty-five years’ experience servicing global customers in the information technology, financial services, and HCM industries.
Prior to her time at Brightree, Liz served as chief operating officer at startup S2Verify LLC where she developed the customer support, vendor management, and outsourcing programs in support of the background screening technology platform. Before that, she served as vice president of client satisfaction for screening solutions at LexisNexis Risk Solutions, where she led the strategic account management, implementation and customer support teams accountable for 80 percent of the divisional revenue. She has also held various customer satisfaction and operations leadership roles at ChoicePoint, Inc., S1 Corporation, Witness Systems, Dun & Bradstreet Software, and MSA, Inc.