The last two years of my hero’s life were spent five hours from her home in a hospital room fighting for her life. Though the treatment was grueling, the hardest part for my grandmother was being away from her family. I often wonder if her outcome would have been different if she could have received these life-saving therapies within the comfort and love of her home. While I can’t rewrite history, I do work to help transform the future of home-based care with next-generation technology.
To expand insurance benefits and covered therapies in home infusion, we need to prove the effectiveness of the provider in the eyes of the payor. How do we accomplish that? By demonstrating how patient outcomes improve when they receive care and treatment in the home. While there are industry initiatives like NHIF to capture and report on outcomes data, one of the main barriers for infusion providers is time.
With complex reimbursement guidelines and the ever-increasing cost to serve, infusion providers are forced to do more with less. For example, a recent study showed that pharmacists spend an average of more than 35 minutes completing the tasks necessary to onboard a single home infusion patient. That’s why at Brightree, we aim to automate infusion provider workflows and reduce time spent on these administrative tasks, so pharmacists can focus on what matters most: phenomenal patient care.
We’re excited to launch a series of workflow automation tools in our pharmacy software focused on these key themes:
Our software allows intake staff to stage therapies and payors for teams downstream. Pharmacy staff can quickly adjudicate NCPDP claims during dispensing and have confidence they are billing the right payors. Billers know whom to bill and when, with automatic assignment of sales orders upon delivery receipt from shipping carriers or drivers.
Technology is a non-negotiable for providers to thrive. As new tools evolve, more and more intelligence will be introduced for maximum workflow automation. Take advantage of the innovations your software provider launches to optimize your workflows and partner with technology companies that are committed to true innovation and transformation.
At Brightree, we are committed to delivering intelligent, automated, connected solutions and workflows to improve patient outcomes and move the industry forward.
Leah is passionate about delivering best in class business management solutions to to HME and pharmacy customers in her role as VP of Product Management, ReSupply & Pharmacy. She collaborates with cross-functional teams to define and fulfill the product vision for Brightree’s pharmacy product. Leah has ten years of experience in software for the post-acute healthcare industry. Before becoming product manager, Leah served as a sales engineer at Brightree for four years gaining an advanced understanding of products and customers. Prior to that, she worked in various roles at Rock-Pond Solutions providing data analytics and reporting solutions to infusion and specialty pharmacy providers.
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