Reading Time: < 1 minuteFrom the need for more interoperability to best practices for collecting patient payments, our Brightree blog covered key industry topics in 2024. Here’s a recap of the most-read articles from our staff experts.

Reading Time: 4 minutesThere are several aspects you should consider when evaluating the quality of a contact center. This blog covers the basics to help you make better decisions about the right program to support your business.

Reading Time: 3 minutesTechnology is a non-negotiable for providers to thrive. As new tools evolve, more and more intelligence will be introduced for maximum workflow automation. Take advantage of the innovations your software provider launches to optimize your workflows and partner with technology companies that are committed to true innovation and transformation.

Reading Time: 3 minutesRemote workers are also experiencing loneliness and burnout. In fact, half of all employees today struggle to set healthy boundaries when working from home. Here are 10 things you can do to help stay refreshed at work, whether in your home or at the office.

Reading Time: 3 minutesMoving to zero-touch resupply will positively impact your business in three vital areas: Order Generation, Insurance Verification and Documentation Review. In this blog, we’ll look at the benefits in Insurance Verification

Reading Time: 5 minutesThe HME industry is complex and constantly changing. That’s why it’s important to have efficient workflows around processing claims and collecting patient payments to keep your business healthy. We’ll explore some best practices that can help you maximize your collection process and minimize your staff’s workload. For your payors: Develop a foolproof intake process Having […]

Reading Time: 4 minutesWhen HME providers want to grow their business, many think beyond just serving more patients. They find additional lines of therapy that can help them not only add patients, but also offer existing patients more treatment options. Successfully adding a new product category takes research and planning. We’ll outline five phases of the process that […]

Reading Time: 4 minutesExplore how a live call program can strengthen your business by streamlining processes, enhancing patient satisfaction and increasing revenue.

Reading Time: 3 minutesGathering with industry peers always sheds light on the needs and challenges you face every day. At this year’s NHIA conference, we heard about continuing need for streamlined workflows and enhanced collaboration, all to help grapple with ongoing staff shortages.