As we wrap up 2023, we’re taking a look back at the blog posts that you and your peers found the most interesting over the past year. From CMS updates to pharmacy implementation outcomes, Brightree helps keep you up to date with relevant industry information. Here are the year’s five most-read blogs:
CMS update: July 1 billing for waste changes for home infusion providers now optional
After CMS realized that providers were not billing for waste of single-dose vials, they proposed a waste regulation mandate for single-use drugs that would have created a significant administrative burden. However, the National Home Infusion Association (NHIA) advocated for a streamlined approached, CMS changed the mandate so this reporting is optional.
6 ways customer success managers can benefit pharmacies
Having a knowledgeable and experienced customer success manager (CSM) can help your pharmacy use its software more efficiently and lead to better billing practices and a stronger bottom line. This blog lists all the ways a good CSM can help your pharmacy.
Let the gains begin: 6 steps to awesome outcomes from your pharmacy implementation
Choosing the software is the easy part. Many providers fear the implementation step because they can’t afford any issues with performance. But this blog explains that using an outcomes-based process that incorporates Lean Six Sigma principles can help you successfully manage the implementation process and bring you more revenue, happier patients and more productive employees.
Check our blog regularly for more insights and trends in 2024!
Reading Time: 4 minutesThere are several aspects you should consider when evaluating the quality of a contact center. This blog covers the basics to help you make better decisions about the right program to support your business.
Reading Time: 3 minutesTechnology is a non-negotiable for providers to thrive. As new tools evolve, more and more intelligence will be introduced for maximum workflow automation. Take advantage of the innovations your software provider launches to optimize your workflows and partner with technology companies that are committed to true innovation and transformation.
Reading Time: < 1 minuteFrom the need for more interoperability to best practices for collecting patient payments, our Brightree blog covered key industry topics in 2024. Here’s a recap of the most-read articles from our staff experts.