Reading Time: 3 minutes By Jim Dragatsis, President of Brightree ReSupply LiveCall Resupply patients are already experiencing a health crisis, but that criticality can skyrocket during a pandemic or natural disaster like the hurricanes and wildfires the country has been combatting for months. Critical patients need outreach more than ever. In fact, we’ve found in our live calling that […]

Reading Time: 3 minutes Accreditation audits are unavoidable in healthcare, but HME owners don’t have to fear them. In fact, with the right solution and processes in place, you’ll no longer have to sweat whether you have the compliance you need to maintain accreditation. Read excerpts from the interview with Brightree expert Aimee Swope, originally reported in HomeCare Magazine, […]

Reading Time: 2 minutes We all know it takes many steps to fill orders, and no two patients are the same. But with a cohesive resupply program that offers a wide range of outreach methods, you can experience gains in both patient outcomes and profitability. No matter what product line your resupply program is focused on, we’ve found that […]

Reading Time: 2 minutes Prior to the pandemic, paper was already considered a roadblock to efficiency for providers. Now it’s considered a source of disease transmission. Retail offices are shuttered with back-office staff who usually print, scan and confirm all documentations working from home, and your drivers and patients don’t want to handle any type of documentation anyway. How […]

Reading Time: 5 minutes Nearly the entire world has spent more than a third of 2020 dealing with the COVID-19 pandemic, and in the same way, HME providers have had to craft their strategies for handling the public health emergency, and the vendors they work with have tried to help facilitate the process. One such vendor is HME and […]

Reading Time: 3 minutes Want to reach your end game more quickly? Make sure to add data and technology to your playbook. HME providers who manage their businesses using data operate more efficiently and profitably than those who don’t. In fact, two recent IBM studies show that enterprises that apply an advanced analytics solution have 33 percent more revenue growth and […]

Reading Time: 2 minutes Remember the childhood game “telephone”? Someone whispers a message to the person next to them. That person repeats what they heard to the next person, and so on. By the time the message gets to the last person, the message is all mixed up. Thankfully, advances in healthcare technology keep communication between providers accurate and reliable. Interoperability plays a major role.

Reading Time: 4 minutes Editorial note: This article includes highlights from an HME leadership discussion. As we continue to prioritize health and safety in our personal and professional lives, the importance of accurate and immediate information has become apparent. This changing environment in light of COVID-19 means the HME industry must adapt quickly. Last week we shared how our business continuity […]

Reading Time: 2 minutes Automation isn’t just for efficiency – it also provides you with the best defense against audits, which is increasingly important as HMEs face both pre- and post-payment audits.